This notice explains how Sweet Artisan handles personal data for its website and bakery services. It is written to help you understand what is collected, why it is used, and how you can raise a privacy request.
You may have rights to access, correct, delete, restrict, or object to certain processing, and to request portability where applicable. Some requests may be limited by legal duties, recordkeeping needs, or the practical requirements of handling an order or enquiry.
To exercise a privacy right, send a clear request through one of the contact channels listed in this policy and describe the data or activity concerned. We will review the request, confirm what can be done, and respond within the time required by applicable law.
Contact and order records are retained for the period needed to manage the enquiry, complete the service, maintain business records, and meet legal or accounting obligations. When data is no longer required, it is deleted or securely archived according to our retention practices.
If this policy changes, we will update the published version and may use reasonable notice where the change is material. The updated notice applies from the date shown on the site, unless a different effective date is stated.
Depending on how you use the site, we may process your name, email address, phone number if you provide it, inquiry message, order specifications, event date or collection preferences, and allergen information you choose to share. We also process limited technical data such as server request metadata and browser or device information to keep the site working and secure.
We receive data when you use the contact form, place or discuss an order, contact us by email or phone, or visit the site. Some technical information is generated automatically by your browser and our servers when pages are requested.
The site uses cookies that support basic operation and store privacy preferences. We do not state that analytics or marketing cookies are active. If browser settings block these cookies, some features may be unavailable or less convenient.
We use cookies only for essential site operation and to remember privacy preferences. You can manage or block cookies through your browser settings, but some site functions may not work properly if essential cookies are disabled.
Data processing overview
We use personal data to answer enquiries, manage orders and collection preferences, confirm production details, provide technical delivery of the website, maintain security, and keep records needed for business administration and legal compliance.
We may share data with service providers that help us operate the website, deliver technical support, or process communications. These parties are expected to use the information only for the services they provide to us and under appropriate confidentiality or data protection terms.
We may disclose personal data if required to comply with legal obligations, respond to lawful requests, protect our rights, or address security or fraud concerns. Any disclosure is limited to what is reasonably necessary for the relevant purpose.
